Tele Counselor

2 days ago

Noida Uttar Pradesh, India Alpha Delving Full time

**Position**: Tele Counselor
**Location**: Noida, Sector 63
**Salary**: ₹15,000 to ₹25,000 per month (Based on Experience & Performance) + Attractive Incentives
**Working Days**: 6 Days a Week (1 Weekly Off)
**Industry**: Education & Training
**Employment Type**: Full-Time

**Job Overview**

This is a performance-driven role with clear growth opportunities and exciting incentives. If you're someone who enjoys talking to people, solving queries, and helping them take the right career decisions - we want you on our team

**Key Responsibilities**

**Calling & Student Interaction**
- Make 80-100 calls per day to students and working professionals who have shown interest in our programs.
- Provide detailed information about courses, fee structures, and career paths.
- Resolve student doubts and assist them through the admission process.

**Lead Management & Conversions**
- Manage leads effectively using CRM tools.
- Follow up with warm leads and convert inquiries into confirmed admissions.
- Update daily call records and maintain regular reporting.

**Student Support & Counseling**
- Build trust and rapport with students and parents.
- Provide personalized counseling to help students choose the right career path.
- Ensure a smooth and supportive admission experience.

**Required Skills & Qualifications**

**Experience**: 1-2 years in tele-counseling, academic counseling, or telesales in education or Ed-Tech sector.
**Communication**: Excellent speaking and listening skills in Hindi & English.
**Sales & Counseling Skills**: Ability to explain, persuade, and convert leads through genuine guidance.
**Target-Focused**: Comfortable working with daily/weekly conversion goals.
**Tech-Savvy**: Experience with MS Office, CRM tools, and online communication platforms.
**Professional Attitude**: Positive, energetic, and customer-centric.

**What We Offer**

**Fixed Salary**: ₹15,000 - ₹25,000 per month based on experience & performance
**Incentives**: Attractive bonus on every admission converted
**Growth Path**: Fast-track promotion opportunities to Senior Counselor roles
**Supportive Team**: Friendly and motivating work culture
**Training Sessions**: Regular learning programs to improve communication and counseling skills

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Rotational shift

Work Location: In person

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