Bpo Calling Inbound Process

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

**BPO Calling Staff - Australia Process** Age Criteria: 25-45 years Experience: 2-4 years Shift Timings: 11:00 PM - 08:00 AM (Melbourne Time) (tentative; may change as per operations) Staff Requirement: Initially hiring one staff member to cover the full shift. Shifts will be 8.5 hours including a 30-minute overlap. **Key Responsibilities**: - Handle...

Key responsibilities: - Handle inbound calls and resolve customer queries effectively. - Provide accurate information about the product/service. - Maintain all call logs and update CRM (Customer Relation Management) systems regularly. - Build positive relationship with customers to ensure repeat business. Qualifications: - Minimum 12th pass or...

Key responsibilities:· Handle inbound calls and resolve customer queries effectively.· Provide accurate information about the product/service.· Maintain all call logs and update CRM (Customer Relation Management) systems regularly.· Build positive relationship with customers to ensure repeat business.Qualifications:· Minimum 12th pass or graduateJob...

Key responsibilities: · Handle inbound calls and resolve customer queries effectively. · Provide accurate information about the product/service. · Maintain all call logs and update CRM (Customer Relation Management) systems regularly. · Build positive relationship with customers to ensure repeat business. Qualifications: · Minimum 12th pass or graduate...

Answering or making inbound calls to clients to learn about and address their needs, complaints, or other issues or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued Engaging in active listening with callers, confirming or clarifying Building lasting relationships...

Handle inbound and outbound customer calls. - Solve customer queries. - Provide information on Products / Services / Offers to customers. 10th and 12th passed. Fresher/Exp. JOB location: Noida Call HR: - **8817161180** Good communication skills and writing skills

Responsibility Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes **Job Types**: Full-time, Fresher **Benefits**: - Health insurance Schedule: -...

Job Position: - Bpo Telecaller Location**:Delhi** **Roles & Responsibilities**: We are hiring Bpo Telecaller Pan India Job Rules & responsibilities - Daily handle inbound & out bound calls Handle Customers question & queries Breif Customers about company products / benefits quality Services We ill provide weekly incnetive with gift vouchers **Job...

*Hiring for Inbound customer service* *Excellent English only* *Location Mohan estate delhi* *15 days training paid at gurgaon udhyog vihar* *5.5 days and day shift any 9 hours including break of 1 hour* *Must be graduate* *Fresher and experienced - calling team - 80 calls per day* *Salary bracket for exp in customer service - up to 35k in hand* *For...