Compliance & Training Executive

5 days ago

Ahmedabad Gujarat, India House of MG Full time

**Position**: Compliance & Training Executive

**Key Responsibilities**:

- ISO Compliance & Documentation
- Should have good control on ISO documents and systems.
- Implement corrective actions for non-compliance issues.
- Performance Evaluation & Audits
- Assist the consultant trainer in quantitative and qualitative performance reviews.
- Conduct monthly inter-departmental audits to measure SOP adherence.
- Provide reports on audit findings and corrective measures.
- Guest Experience & Service Quality
- Improve guest feedback and ratings through SOP enforcement.

***Training & Reporting
- Train department heads and staff on ISO documentation and compliance.
- Prepare weekly and monthly compliance reports for management.
- Ensure timely documentation updates across departments.
- Key Performance Indicators (KPIs)
- ISO Certification within 3 months with mínimal compliance issues.
- 100% completion of monthly inter-departmental audits with performance reports.
- Improved guest feedback scores and reduced complaints.
- Consistent SOP adherence and reduced operational errors.

**Experience**: Minimum 05 years of experience

**Education**: Graduate/Postgraduate in any field

**Age**: Below 40 years

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