Customer Service Representative

4 days ago

Zirakpur, India 2COMS CONSULTING PVT LTD Full time

**Technical Support Specialist job summary**

A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.

**Example of a Technical Support Specialist job summary**

Our design and programming teams are the best in the world at creating security software for Windows operating systems, but sometimes customers have difficulty navigating these programs. Therefore, we’re looking for a Technical Support Agent to handle phone support requests from our clients. You will be responsible for walking customers through the process of achieving their goal with the software, whether the problem relates to a user error, a bug or something else entirely. The Technical Support Agent will also be responsible for communicating with our design and programming staff about suspected software problems. If this sounds like a good fit, get in touch.

**Technical Support Specialist responsibilities and duties**

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Walk customers through the process of installing the software on their machines and starting up the program for the first time
- Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
- Send technical documentation to customers who have lost or misplaced theirs
- Refer difficult cases to a senior analyst or support tech
- Assume remote control over customers’ computers when necessary to resolve problems
- Make hardware recommendations for customers whose machines cannot support the software

**Salary**: ₹13,499.00 - ₹15,716.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Flexible shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9830663493

  • Customer Service Representative

    2 weeks ago

    Zirakpur, India Meadbery Full time

    **Position: Customer Support Executive/Telesales Representative** **Company**:Meadbery **Location**:Zirakpur **Salary Range**:₹16,000 - ₹18,000 per month + incentives **About Us**: Meadbery is a thriving nutracuetical company dedicated to provide researched ingredients to help customers get the proven benefits of nutrition. We're passionate about...

  • Customer Service Representative

    14 hours ago

    Zirakpur, India Let's Funjoy Adventure Pvt Ltd Full time

    **Job Summary**: The Customer Service Representative is responsible for delivering an exceptional customer experience by handling customer interactions, assisting at game counters, ensuring floor discipline, and maintaining high service standards at the centre. **Key Responsibilities**: - Greet customers warmly and ensure a welcoming experience. - Handle...

  • Customer Service Representative

    2 weeks ago

    Zirakpur, India AVA Infotech Full time

    **Job Title**: Customer Support Executive **Location**: Motiaz Royal Business Park zirakpur **Salary**: ₹9,000 - ₹15,000 per month (based on experience and skills) We are looking for a **Customer Support Executive** with strong communication skills and a customer-first mindset. In this role, you will be the first point of contact for our clients,...

  • Customer Service Representative

    2 weeks ago

    Zirakpur, India abc Full time

    Must be good communicatin required in Hindi and English. Can Handle Customer quires. Problem solver Must be graduate. **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,500.00 - ₹14,500.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund **Language**: - English (required) - Hindi (preferred) Work Location: In...

  • Customer Support Executive

    4 days ago

    Zirakpur, India Business WebSoft Pvt. Ltd. Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal and...

  • Csr (Customer Service Representative)

    2 weeks ago

    Zirakpur, India Keshav Full time

    **Job description** **Job Title**: Customer support executive. (Voice process / Semi-voice process / Non - Voice Process / Technical Chat). **Location**: Chandigarh & Mohali **Experience**: 0 - 5 years **Job description** Hiring for International BPO / Experienced / Freshers / Should be flexible with Rotational Shift. - Graduate Under grad Freshers can...

  • Sales Representative

    2 weeks ago

    Zirakpur, India rankbeetle Full time

    We are seeking a motivated and dynamic Sales Representative to join our team in the telecommunications field. This role involves outbound calling, where you will be responsible for engaging with customers and promoting our services. Key Responsibilities: Conduct outbound calls to potential customers, generating leads and sales opportunities. Effectively...

  • Customer Service Representative

    4 days ago

    Zirakpur, India Dazonn Technologies Private Limited Full time

    **Location**:Sector 20, Panchkula** **Timing : 8PM-5AM (Monday - Friday)** **Fresher Only** **Work from Home** **Job Type**: Full-Time **Responsibilities**: Handle inbound/outbound customer calls professionally Provide exceptional service, address inquiries, and resolve issues promptly Maintain records and collaborate with the team for efficient...

  • Telesales Representative

    13 hours ago

    Zirakpur, India Purple Bridge Consultancy Full time

    Designation - Tele sales Agents Experience - minimum 6 months (Real Estate) Salary - Upton 40000 + Incentives Timing - 10:00am - 7:00pm Six workdays and one rotating day off Key Responsibilities: - Contact potential customers to generate leads and qualify them for sales. - Provide product information and answer questions to help customers make informed...

  • Telesales Representative

    13 hours ago

    Zirakpur, India Purple Bridge Consultancy Full time

    Designation - Tele sales Agents Experience - minimum 6 months (Real Estate) Salary - Upton 40000 + Incentives Timing - 10:00am - 7:00pm Six workdays and one rotating day off Key Responsibilities: - Contact potential customers to generate leads and qualify them for sales. - Provide product information and answer questions to help customers make informed...