Client Relationship Executive

4 days ago

Mumbai Maharashtra, India Design Qandy Full time

**Job Description: Client Relationship Executive (DQ Assist)**

**Who are we?**

Design Qandy delivers personalized luxury interior and furniture design to India’s discerning homeowners and corporates. Led by prolific, seasoned luxury brand builders, internationally trained designers, world-class professionals and passionate, steadfast teams of turnkey project execution specialists. We seek excellence in design and are committed to bringing back trust and excitement in the design process.

We are a lean team of high performing go-getters who take ownership of their roles in the organization. Debates and discussions are an important part of our culture and we encourage people to bring unique perspectives to the conversations.

**What would you be required to do?**
- Attending to all client phonecall enquiries received from newspaper inserts, references, newspaper ads or marketing activities
- Validation of client information as per our criteria and recording of the same in internal databases
- Fix appointment of the clients for the experience centre visits. Meet and greet them once they visit
- Be the intermediary between them and design teams for initial requirements
- Post the initial conversation the CRE would schedule and coordinate the meetings with the client.
- Give a tour of the experience center if needed
- The CRE shall follow up with the client and reschedule if case another visit is needed and give heads up to internal teams regarding the same
- The CRE shall keep a record and maintain the data of all the meetings and visits in a diligent manner

**What skills we are looking for?**
- Preferably Masters’/ Bachelor’s degree or 2-3 years’ experience in client relations
- Proven record in handling HNI clients in luxury sector for 2-3 years
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office
- Passion and dedication towards client servicing
- Must be a good listener and have attention to detail

**Who qualifies?**
- Prior experience in dealing with HNI clients.
- Excellent proficiency in verbal and written communication.
- Basic know-how of any ERP system

**Job Types**: Full-time, Permanent

Pay: ₹500,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- How soon can you join us?
- Help us with your Current CTC:

- Are you ready to Work 6 days a week from Kanjurmarg?

**Language**:

- Fluent English (preferred)

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