Billing Executive

1 day ago

Tiruchchirappalli, India Food City Super Market Full time

As a Billing Executive at our supermarket, you will play a crucial role in ensuring a smooth and efficient checkout process for our customers. Your attention to detail, excellent communication skills, and friendly behaviour will contribute to a positive shopping experience. You will be responsible for accurately processing transactions, handling customer inquiries, and maintaining a tidy and organized checkout area.

**Key Responsibilities**:

- **Transaction Processing**: Accurately scan and process items for customers using our billing system.
- **Customer Service**: Provide exceptional customer service by greeting customers, answering their questions, and addressing any concerns they may have. Assist with locating products, explaining pricing, and resolving any billing discrepancies.
- **Product Knowledge**: Develop a good understanding of the products we offer, including their prices, special promotions, and location within the store. This knowledge will help you assist customers more effectively.
- **Billing Accuracy**: Ensure that every transaction is processed accurately, and prices are correctly applied. Double-check items that require manual input, such as produce or bulk items, to prevent errors.
- **Cash Management**: Handle cash transactions responsibly, count cash at the beginning and end of your shift, and maintain accurate records. Adhere to cash-handling policies and procedures.
- **Maintaining Cleanliness**: Keep the checkout area clean and organized, including removing empty carts and baskets, wiping down surfaces, and arranging promotional materials neatly.
- **Team Collaboration**: Collaborate with fellow team members to manage customer flow during peak hours, provide backup support to other roles as needed, and contribute to a positive work environment.

Pay: From ₹8,500.00 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Tamil (required)
- English (required)

Work Location: In person

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