Content Moderator

1 week ago

Bengaluru Karnataka, India Tech Fi Technologies Pvt Ltd Full time

Languages: Telugu ,Kannada, Malayalam, Tamil, Punjabi, Odia, Bengali, Assamese, Gujrati, Haryanvi, Rajasthani, Marathi.

Freshers can also apply

Immediate Joining

Salary package: - 15000 to 18000

Work From Office

Virtual Interview

Office Timing: - Rotational Shift Timings

Rotational Week Off ( 6 Days Working )
- Assist our community and help resolve inquiries empathetically, accurately and on time
- Become and remain knowledgeable about social media products and community standards
- Make well-balanced decisions and personally driven to be an effective advocate for our community
- Strong interpersonal skills, verbal, and written communication skills and most importantly empathy
- Display a strong bias to doing what’s right for our community in supporting social media’s mission
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content
- Respond to user inquiries with high quality, speed, empathy, and accuracy
- Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users
- Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site
- Review the reported content within agreed turnaround times and standards of quality
- Identify inefficiencies in workflows and suggest solutions
- Recognize trends and patterns, and escalate issues outside the company policy to the global team

Company: - TechFi Technologies Pvt. Ltd.

Address - Novel Tech park, First Floor, Garvebhavi Palaya, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, H.S, R Extension, Bengaluru, Karnataka 560068

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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