Voice Call Executive

10 hours ago


Ernakulam, India Gravitas iSolutions Full time

**Job description Job details - Customer Service - Voice Call (USA)**

**Roles & Responsibilities**:

- Work directly with customers via telephone to describe products and/or services.
- Identifies customer issues and provides appropriate solutions.
- Be willing to place 10-50 calls per day reading a script and transferring calls if customer is interested.
- Be willing to accept incoming calls and eventually answering basic information and or make hotel reservations on behalf of the guest at our hotel.
- Be willing to learn new tasks and help others with their tasks.
- Calls to be answered or placed between 3 PM and 11 PM IST Monday thru Saturday EST no calls whatsoever after this time block.
- Work Schedule: 3 PM IST - 11:00 PM IST
- Job Location: Ernakulam City.

**Salary**: ₹30,000.00 per month

Schedule:

- Evening shift
- US shift

Supplemental pay types:

- Yearly bonus

**Language**:

- Americn Accent English (preferred)
- American Accent English (preferred)

**Speak with the employer**
+91 9995894274



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