Customer Service Executive

Job Title: Customer Service Executive Location: Airoli/ Rabale Industry: BPO / Customer Support Experience Required: 0-1 year (Freshers can also apply) Key Responsibilities: - Make outbound calls to prospective customers and generate sales leads. - Explain products/services, features, and benefits clearly to customers. - Convince customers and close...

_**Customer Service Executive is responsible for handling queries as the first point of contact for Customers and record all interactions received via servicing channels, categorize each interactions, provide end to end resolution to the queries raised by client and escalating the same, if required.**_ **Direct Responsibilities** - Answer customer queries...

Customer Service Executive Excellent Communication Skills Required Location - Airoli Salary - 18000 to 28000 **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹28,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) Work Location: In person

Job Title: Customer Service ExecutiveLocation: Airoli/ RabaleIndustry: BPO / Customer SupportExperience Required: 0–1 year (Freshers can also apply)Key Responsibilities:Make outbound calls to prospective customers and generate sales leads.Explain products/services, features, and benefits clearly to customers.Convince customers and close sales to meet...

HSC fresher with **good communication skills in English** / Graduates / experienced in **customer service.** Immediate customer service hire needed for a **US telecom company.** Timings will be **US shift**, any 9 hours from **(5:30 pm - 10:30 am)** 2 rotational offs in a week. Freshers will get **18k-23k** depending on their interview. Location -...

HSC fresher with **good communication skills in English** / Graduates / experienced in **customer service.** Immediate customer service hire needed for a **US telecom company.** Timings will be **US shift**, any 9 hours from **(5:30 pm - 10:30 am)** 2 rotational offs in a week. Freshers will get **18k-23k** depending on their interview. Location -...

Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time. - Record and categorize all customer interactions. - Interact with internal department for query resolution, maintain regular follow-ups. - Provide regular updates to the Customer for attempted open cases. -...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other...

Handling customer complaints - Create policies and procedures - Providing detailed information to customer - Create customer care protocol - Gathering customer feedback - Managing consumer concerns * **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: - English (preferred) -...