Customer Co-ordinator
1 week ago
**Responsibilities**:
- **Customer service**: Help customers with questions, resolve complaints, and provide information about warranties and maintenance
- **New vehicle delivery**: Prepare new vehicles for delivery, and ensure customers are informed about their vehicle's features
- **Service appointments**: Schedule and confirm service appointments for new customers
- **Follow-up**: Follow up with customers after repairs are complete
- **Customer satisfaction**: Monitor customer satisfaction and report on it to management
- **Customer feedback**: Encourage positive customer feedback and offer incentives
- **Dealership operations**: Coordinate customer follow-up programs and work with salespeople to ensure post-sale contact
- **Factory assistance**: Coordinate factory assistance when dealership resources are exhausted
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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