Customer Relation Executive

13 hours ago

Ernakulam, India Popular Vehicles and services pvt.ltd Full time

We are interested in hiring a dedicated and hardworking individual as a Tele-caller to join our Sales, Service & Inbound Department.

Your main goal is to boost our business by reaching out to the existing customers as well as potential customers. As a Tele-caller, you are responsible for handling the customers over the phone entirely and collect desired information from them. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**

1. Answering phones and explaining the product and services offered by the company.

2. Contacting existing customers as well as prospective customers using scripts.

3. Obtaining customer information and other relevant data.

4. Asking questions to the customer and understanding their specifications.

5. Resolving queries and issues related to the products and services.

6. Maintaining the database of the customers on a regular basis.

**Requirements**:
2. Work experience as a Tele-caller, Tele-Marketer will be added an advantage

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 7994967977

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