Executive Housekeeper

2 days ago


Mumbai, India Soho House Full time

**Job Summary**
- Manage the daily activities of the Housekeeping Department to include appropriate cleaning of all offices, bedrooms, seating areas, washrooms, restaurants, suites, and all public spaces.
- Supervise and coordinate the activities of the team to ensure smooth and efficient operation of the Housekeeping Department.
- Conduct periodic walk-through of the hotel. Tour public areas and grounds to ensure the appearance of such areas reflect highly on the hotel, brand, and company.
- Lead, develop, motivate and empower employees to deliver operational best practices.
- Accountable for managing the annual budget, capital expenditure projects, staffing and adhering to Soho House guidelines.
- Consistently come up with product and service improvements as well as ways to generate new business.
- Plan, organize and direct the team members to ensure the highest degree of guest satisfaction.
- Establish and maintain accurate inventory records.
- Assure that equipment is properly maintained and meets health and safety requirements.
- Report, order and replace damaged items or inventory that is not sufficient.
- Conduct, capture and track daily room and public area inspections.
- Recruit, schedule and train all new housekeeping team members.
- Expert in Housekeeping and excellent knowledge of all departments internally.
- Take action in all matters related to the safety, security, satisfaction and well-being of employees, hotel guests and property.
- Respond swiftly and effectively in any hotel emergency of safety situations.
- Ensure proper handling of guests. Protect their privacy and confidentiality.
- To ensure the Company culture is visible in all aspects of the business.
- Ensure that company reporting systems are adhered to.
- Comply with all Company policies, standards and local laws.


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