Service Desk Support

The purpose of the Central Service desk is to provide a Single Point of Contact for all in-scope IT related issues or service requests for both Applications and Infrastructure - Receive incidents, service requests, queries, from Customer end users or IT staff through the agreed modes of communication (Ticketing tool, Phone, E-mail, and Chat) - Provide VIP...

**Position Overview**: The Service Desk Technician is responsible for resolving IT tickets that have been submitted by users across the global organization. Additionally, they take phone calls from users across all shifts from all sites globally as well as from users who may be outside of the sites. The Service Desk Technician is responsible for providing...

An **IT Help Desk Technician **is responsible for providing technical support and assistance. Must have knowledge of Networking, BPO Software, CRM, WFM, Domains, and Call Center Dialers. **Roles and Responsibilities** Experience with Workforce Management software (performance tracking, reporting) Provide technical support to users by researching and...

**Roles and Responsibilities** Classify and prioritize the incidents / service requests / change requests as per the defined categories, urgency and impact Allocate the incidents / service requests / change request Monitor, track and update the progress status of all incidents and service requests. Escalate incidents / service requests which are going...

**Front Desk Executive (Clinics)** **Job Summary**: The Front Desk Executive serves as the first point of contact for patients, managing administrative tasks to ensure smooth clinic operations. This role involves welcoming patients, handling inquiries, scheduling appointments, and supporting medical staff with basic office duties. **Key...

We are seeking a friendly, organized, and professional **Front Desk Receptionist** to be the first point of contact for our company. You will play a crucial role in providing excellent customer service, managing front desk operations, and ensuring smooth communication between clients, visitors, and staff. **Key Responsibilities**: - Greet and welcome...

**About US**: - At Organic Recycling Systems Limited (ORSL), since 2013 we are at the forefront of revolutionizing waste management and environmental solutions in India with our innovative technologies and unwavering commitment to sustainability. Since our inception, we have been dedicated to transforming waste management and advancing renewable energy,...

Position Overview: As a Front Desk Executive, you will be the first point of contact for visitors, clients, and employees at the front desk of the organization. Your role is vital in providing a positive and professional image of the company and ensuring smooth operations at the front desk area. You will handle various administrative tasks, manage incoming...

**FRONT DESK EXECUTIVE- THANE** **Your Role**: - To answer, screen and forward incoming phone calls professionally, and take adequate messages and pass to the appropriate individuals as and when required - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. - To provide general office administrative and...

**Roles and Responsibilities** Classify and prioritize the incidents / service requests / change requests as per the defined categories, urgency and impact Allocate the incidents / service requests / change request Monitor, track and update the progress status of all incidents and service requests. Escalate incidents / service requests which are going...