Principal Scrum Master, Scaled Agile Services

**Meet Our Team**:
The Scaled Agile Services team is a dynamic global group of passionate and energetic people who are dedicated to shipping high-quality software efficiently at Pega. We support both co-located and distributed development teams, work at scale, and creating tailored processes to best serve these groups. If you share our passion for continuous improvement and smart software development, we invite you to join us in building great software.

**Picture Yourself at Pega**:
Pega is the low-code platform for AI-powered decisioning and workflow automation. At Pega, as a Principal Scrum Master, you’ll have to coach the development teams, helping the teams to be more efficient and fostering an innovative & collaborative environment.

**What You'll Do at Pega**:

- Responsible for facilitating the various Scrum events such as Sprint Planning, Daily Standups, Sprint Review, and Sprint Retrospective.
- Acts as a coach for the Scrum Team, helping them understand and implement Scrum practices and principles. They guide the team towards self-organization and continuous improvement.
- Responsible for identifying and removing any impediments that are hindering the progress of the Scrum Team.
- Monitors the progress of the team during the Sprint and helps them stay on track towards achieving the Sprint goals.
- Provide thought leadership above the scrum through coaching/mentoring Scrum Masters, Product Owners, Leaders, etc.
- Create/Develop Transformation Roadmap within the responsible areas for effective and long-lasting change.
- Proactively collaborate at the chapter level for global initiatives. Works with Scrum masters to establish collaboration & coordinate organization-wide changes.

**Who You Are**:

- You are not afraid to challenge the status quo, share ideas, act on initiatives, and navigate conflicts in the interest of building a common understanding in an open, healthy work environment.
- You are focused on continuous improvement of yourself and your surroundings.
- Effective servant leader who leads by example and brings out the best in team members.
- Can work independently as well as collaboratively with mínimal direction.
- Can communicate with a wide variety of audiences, both business and technical
- Exhibits characteristics of being facilitative, assertive, situationally aware, enthusiastic, continually improving, and having an attitude of empowerment and transparency
- First to notice issues and unproductive behaviors, focused on removing impediments and mitigating critical and high priority risks.
- Can deliver, receive, and act upon feedback from team members, stakeholders, and senior management.

**What You've Accomplished**:

- Bachelor of Science in a technical field required; Master’s degree preferred
- 10 years combined experience in development, business analysis, project management, testing, architecture, or technical documentation.
- At least 5 years of full-time scrum master experience in a complex environment.
- History of successfully planning, scheduling, and delivering complex software projects & programs.
- Experienced using a variety of different Agile scaling models frameworks for both co-located and distributed teams.
- Experience in coaching teams, product owners, and leadership.
- Proven ability to adopt new agile techniques and enable teams to deliver faster.
- Working knowledge of all software lifecycle development disciplines - Project Management, Analysis & Design, Quality Assurance (Testing), Implementation, Deployment, Configuration & Change Management.

**Pega Offers You**:

- An ever-changing business landscape that adapts, scales and performs.
- Gartner Analyst acclaimed technology leadership across our categories of products.
- Continuous learning and development opportunities

**Inclusion and Diversity -** _Inclusive_ is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.