Female Telesales Agent

**Job description**

**Key Responsibilities**:

- **Outbound Calling**: Conduct a high volume of outbound calls to a targeted list of doctors, clinics, and medical practices in the USA.
- **Lead Qualification**: Qualify leads by identifying their needs, pain points, and current software solutions, determining their potential fit for our medical software/CRM.
- **Product Presentation (Initial)**: Articulate the value proposition and key benefits of our medical software/CRM in a clear, concise, and compelling manner.
- **Appointment Setting**: Successfully set qualified appointments for our sales team (demos, follow-up calls, consultations).
- **Database Management**: Accurately record and update all interactions, lead status, and relevant information in our CRM system (e.g., Salesforce, HubSpot).
- **Objection Handling**: Effectively address and overcome objections from potential clients with persuasive and informative responses.
- **Market Research**: Stay informed about industry trends, competitor offerings, and the evolving needs of the US healthcare market.
- **Collaboration**: Work closely with the sales, marketing, and product teams to refine messaging and optimize lead generation strategies.
- **Performance Tracking**: Achieve and exceed daily, weekly, and monthly targets for calls, qualified leads, and appointments set.
- **Feedback Loop**: Provide constructive feedback to the marketing and sales teams regarding lead quality, campaign effectiveness, and market responses.

**Qualifications**:

- **Experience**:

- Minimum of 3-5 years of proven experience in telemarketing, inside sales, or lead generation, preferably in a B2B environment.
- _Strongly preferred:_ Experience marketing software solutions, particularly CRM, EHR, or other medical/healthcare IT products.
- Experience targeting the US market is a significant plus.
- **Communication Skills**:

- Exceptional verbal communication skills with a clear, professional, and persuasive telephone manner.
- Excellent active listening skills to understand client needs.
- **Technical Aptitude**:

- Comfortable understanding and explaining technology solutions (medical software/CRM features and benefits).
- Proficient in using CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite (Word, Excel, Outlook).
- **Sales & Marketing Acumen**:

- Demonstrated ability to identify client needs and align them with product solutions.
- Results-oriented with a strong drive to achieve targets.
- Ability to handle rejections gracefully and maintain a positive attitude.
- **Industry Knowledge (preferred)**:

- Familiarity with the US healthcare system, medical practice workflows, and challenges faced by doctors/clinics.
- Understanding of HIPAA compliance and data security in healthcare is a plus.
- **Work Ethic**:

- Self-motivated, disciplined, and able to work independently with mínimal supervision.
- High level of professionalism and integrity.
- Adaptable and able to thrive in a fast-paced environment.

**What We Offer**:

- Competitive salary and attractive incentive structure based on performance.
- Opportunity to work with a cutting-edge medical software/CRM product.
- Comprehensive training on our product and sales methodologies.
- Supportive and collaborative team environment.
- Opportunities for professional growth and career advancement.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person