Student & Client Counselor

2 days ago

Ludhiana Punjab, India Infinite Web Marketing Pvt Ltd Full time

**Location**: Ludhiana (In-person meeting on June 30 or July 1)
**Employment Type**: Full-Time
**Experience**: 1-3 years in Counseling, Telecalling, Client Coordination, or EdTech Sales
**Qualification**: Graduate/Postgraduate in Psychology, Mass Communication, Education, or similar

**About Us - Infinite Web Marketing Pvt. Ltd.**

Infinite Web Marketing Pvt. Ltd. is an ISO-certified EdTech and business outsourcing company with a strong presence in India, the Middle East, and the USA. With 13+ years of expertise, we deliver skill development workshops, AI-powered learning platforms, and global training solutions for corporates, universities, and government bodies.

We are currently expanding our **Ludhiana team** and inviting **female professionals with a warm personality and a passion for guiding others** to join us as counselors.

**Role Overview**

As a **Counselor**, you will act as a bridge between students/professionals and our international training programs. You’ll help them understand course offerings, career pathways, and assist them in taking the next step towards their growth.

**Key Responsibilities**
- Conduct telephonic and in-person counseling for student and corporate clients.
- Guide leads about available courses, events, and training programs.
- Maintain daily follow-ups and track interest, conversions, and feedback.
- Coordinate with sales and training teams for scheduling demos or sessions.
- Maintain proper CRM records and documentation of interactions.
- Help during workshops and live events with registrations and client servicing.

**Who Should Apply?**
- Energetic, confident, and excellent at speaking Hindi/English fluently.
- Educational background in **Psychology, Mass Comm, Hospitality, or Education** preferred.
- Minimum 1 year experience in **counseling, telecalling, or client support** roles.
- Comfortable with phone-based interactions and basic tech tools (Excel, CRM, Google Meet).
- Presentable, well-spoken, and eager to help people grow.

**Why Work With Us?**
- Exposure to international-level EdTech and training programs.
- Friendly, respectful work culture focused on personal growth.
- Fixed salary + performance-based incentives.
- Chance to travel for events and corporate training programs.

**Meet Us in Ludhiana**

Exact venue shared post shortlisting.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,697.95 - ₹33,851.24 per month

Schedule:

- Evening shift
- Night shift
- Rotational shift
- Weekend availability

Work Location: In person

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