Client Servicing Associate

2 weeks ago

Surat, India Dechcept Full time

**Client Servicing Associate**
- Serve as the lead point of contact for all Client account management matters
- Build and maintain strong, long-lasting client relationships
- Be a part of the client meeting, take briefs and communicate with various teams, be a part of the strategy pitch.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Meet clients every now and then to ensure the monthly plan of action and deliverables are met
- Clearly communicate the progress of monthly/quarterly initiatives to client
- Forecast and track key account metrics
- Assist with challenging client requests or issue escalations as needed
- Basic Social Media responsibilities
- Making monthly report
- Making Lead Presentation for Prospective projects.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.

**Job Specification**:

- Qualification : Graduate
- Experience: Fresher to 1 year
- Knowledge of social media handling
- Excellent organizational and time management skills
- Understanding of marketing principles and strategies
- Strong analytical and observational skills
- Public speaking skills, with the ability to lead presentations and meetings
- Excellent research skills
- Creativity and strategic thinking

1

**Salary**: ₹11,358.73 - ₹38,627.08 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of experience with Client Servicing ?

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9265966493

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