Customer Service Adviser

1 day ago


Mumbai Maharashtra, India Vibrantzz Management Services Full time

**Job Title**: Senior Customer Service Officer
**Location**: Mumbai and Thane
**Experience**: 6 months to 36 months
**Salary**: Up to 44,000 INR per month

We are seeking a dedicated Senior Customer Service Officer to enhance customer satisfaction and foster loyalty. In this role, you will manage escalated inquiries and support the customer service team in delivering excellent service. The position requires strong leadership, a passion for customer care, and the ability to navigate complex situations with professionalism and empathy.

**Key Responsibilities**:

- Manage escalated customer inquiries
- Provide leadership and support to the customer service team
- Deliver top-notch customer support
- Solve complex problems
- Ensure quality assurance

**Requirements**:

- Bachelor’s degree or Higher Secondary education
- Relevant experience or voice support experience
- Excellent verbal and written communication skills
- Strong attention to detail and organizational abilities
- Willingness to work evenings, weekends, and holidays as needed

**Benefits**:

- Competitive salary
- Opportunities for career growth and professional development

**How to Apply**:
Contact us via phone or WhatsApp.

**Contact Person**: Hussain
**Phone**: 9137234426
**WhatsApp**: 7045288819

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹40,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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