B2c Executive

3 days ago

Chhaprauli Bengar Noida Uttar Pradesh, India High Vision Logistics Full time

**Location**: Noida, Sector 135
**Department**: Product / Operations
**Experience**: 1-3 years
**Employment Type**: Full-Time
**Salary**: Based on interview & experience

**Company Overview**:
**High Vision Trans Logistics Pvt. Ltd.** is a leading courier and logistics aggregator platform, enabling individuals and small businesses to access multiple shipping services from one place. As we scale our B2C vertical, we are looking for a detail-oriented **B2C Executive - Product Management** to support product handling, customer orders, and courier coordination.

**Key Responsibilities**:

- Manage B2C product orders from initiation to delivery using the aggregator dashboard.
- Coordinate with multiple courier partners to schedule pickups and track deliveries.
- Maintain and update product/service listings on internal platforms or portals.
- Monitor product performance (e.g., shipping success rates, delays, NDRs) and report issues.
- Handle B2C customer queries related to product features, order status, and delivery timelines.
- Gather customer feedback to improve B2C product workflows and suggest improvements.
- Support new product rollouts and test logistics processes from a customer perspective.
- Work closely with the operations and product teams to resolve service gaps.

**Requirements**:

- 1-3 years of experience in B2C operations, product handling, or logistics coordination.
- Understanding of courier aggregator platforms (Shiprocket, Pickrr, etc.) is a plus.
- Strong skills in MS Excel/Google Sheets for tracking and reporting.
- Excellent communication in Hindi and English.
- Organized, detail-oriented, and customer-first mindset.

**Preferred Qualifications**:

- Bachelor’s degree in Business, Operations, or a related field.
- Familiarity with basic product or service lifecycle in a tech/logistics platform.

Pay: ₹10,207.39 - ₹32,214.33 per month

Work Location: In person

**Speak with the employer**
+91 7428232152

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