Laptop Service Technician

21 hours ago


Kochi Kerala, India Norona tech LLP Full time

**Key Responsibilities**:

- Diagnose and repair Dell laptops (hardware and software issues).
- Handle both warranty and out-of-warranty service cases.
- Perform hardware replacements, upgrades, and system configuration as per Dell standards.
- Document service activities, including diagnostics, repairs, and parts usage.
- Conduct preventive maintenance and ensure laptops meet performance standards.
- Coordinate with Dell for warranty-related cases and parts procurement.
- Manage spare parts inventory required for laptop service operations.
- Ensure timely resolution of customer complaints with a focus on customer satisfaction.
- Stay updated with Dell service processes, tools, and latest laptop technologies.

**Requirements**:

- Diploma/Degree in Electronics, Computer Hardware, or related field.
- Minimum 2-3 years of experience in **Laptop Servicing**.
- Strong knowledge of laptop hardware diagnostics, component-level repairs, and troubleshooting.
- Ability to handle out-of-warranty repairs independently.
- Good communication and customer-handling skills..

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person


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