Front Desk Receptionist

6 days ago


HSR Layout Bengaluru Karnataka, India Shishuka Children's Speciality Hospital Full time

**Responsibilities**:

- **Patient Reception & Assistance**: Greet and guide patients and their families with a warm and professional approach.
- **OPD & IP Billing**: Handle outpatient (OPD) and inpatient (IP) billing accurately in the hospital’s billing system (DOSPlus).
- **Insurance Processing**: Assist patients with insurance claims, pre-authorization, and documentation.
- **Appointment Management**: Schedule and manage doctor appointments through the hospital’s software.
- **Cash & Payment Handling**: Collect and manage payments, issue receipts, and maintain daily financial records.
- **Coordination & Communication**: Coordinate with doctors, nurses, and other hospital staff to ensure smooth operations.
- **Document Management**: Maintain and update patient records, medical reports, and insurance documentation.

**Requirements**:

- Minimum **1-2 years of experience** in a similar role (experience in a pediatric or multi-specialty hospital preferred).
- Knowledge of **OPD/IP billing and insurance processing** is mandatory.
- Proficiency in hospital management software (**DOSPlus experience is a plus**).
- Excellent **communication skills** in English and Kannada (additional languages are a plus).
- Ability to handle **rotational and split shifts** as per hospital requirements.
- Strong **customer service** and interpersonal skills.
- **Basic computer skills** (MS Office, billing software, etc.).

**Benefits**:

- Competitive salary based on experience.
- Opportunity to work in a reputed pediatric hospital.
- Career growth opportunities within the hospital network.

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Rotational shift

Work Location: In person



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