
Customer Service Associate
5 days ago
**Key Responsibilities**:
- Assist customers with product/service information and resolve complaints efficiently
- Maintain accurate records of interactions and follow up on unresolved queries
- Troubleshoot and resolve basic technical or service-related issues
- Escalate complex issues to appropriate teams when required
- Build and maintain positive relationships with customers to improve retention and satisfaction
- Identify common queries or problems and suggest process improvements
**Skills & Requirements**:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-centric attitude
- Patience, empathy, and the ability to handle challenging customers professionally
- Ability to work in a team as well as independently
- Basic computer proficiency and familiarity with CRM tools
- Prior customer service experience is a plus, but freshers are also welcome
**Qualification**:
- High school diploma or equivalent (Graduation preferred)
- Fluency in English; additional regional language is an advantage
Pay: ₹8,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
-
Customer Service Officer
7 days ago
Amravati, India GramPro Business Services Full time'¢Identification of Sangam's (Joint Liability Group) '¢Coordinate with Unit Managers for Sangam Formation '¢Adding of more members into Sangam '¢Collection of Installment amount in decided intervals '¢Documentations & Reporting as needed - Customer Management - Sales - customer service - Micro Banking
-
Customer Experience Associates
2 weeks ago
Amravati, India Doshi Group of Companies Full timeAnswer incoming calls and provide callers with the requested information - Handle customer inquiries and complaints in a polite and professional manner - Transfer calls to appropriate personnel or departments - Assist customers in placing orders - Take messages and forward them to the relevant parties - Maintain records of customer interactions and...
-
Customer Relationship Executive
7 days ago
Amravati, India RAYON SOLAR Full time**Responsibilities** - **Handling Customer Calls Professionally**: - Respond to inbound calls, addressing customer queries and concerns effectively. - Provide accurate and detailed information about the company’s products, services, and policies. - Resolve customer complaints in a polite and timely manner, ensuring customer satisfaction. - **Maintaining...
-
Customer Care Executive
7 days ago
Amravati, India Skyway Book1Trip LLP Full time**Customer Support Executive - Skyway Book1Trip LLP** **Key Responsibilities**: - Assist customers with booking, cancellations, and modifications of travel services. - Address complaints and escalate issues to the appropriate teams when necessary. - Provide detailed product information and resolve payment-related queries. - Maintain accurate customer...
-
Customer Care Executive
7 days ago
Amravati, India Skyway Book1Trip LLP Full time**Customer Support Executive - Skyway Book1Trip LLP** **Key Responsibilities**: - Assist customers with booking, cancellations, and modifications of travel services. - Address complaints and escalate issues to the appropriate teams when necessary. - Provide detailed product information and resolve payment-related queries. - Maintain accurate customer...
-
Customer Care Executive
1 week ago
Amravati, India Skyway Book1Trip LLP Full time**Customer Support Executive - Skyway Book1Trip LLP** **Key Responsibilities**: - Assist customers with booking, cancellations, and modifications of travel services. - Address complaints and escalate issues to the appropriate teams when necessary. - Provide detailed product information and resolve payment-related queries. - Maintain accurate customer...
-
Customer Care Executive
7 days ago
Amravati, India RAYON SOLAR Full time**Job Title**: Customer Care Executive **Experience**: Minimum 2 year in Tele calling or a similar role **Key Responsibilities**: - Making outbound calls to customers and handling inbound queries - Maintaining accurate records of calls and customer interactions - Providing information about products/services and addressing customer concerns - Coordinating...
-
Customer Care Executive
7 days ago
Amravati, India J D INCORPORATION Full time**Key Responsibilities**: - Answer and handle customer phone calls with professionalism and courtesy. - Manage and update website listings, ensuring product information is accurate and up-to-date. - Provide prompt and efficient chat support to customers, addressing inquiries and resolving issues. - Maintain a high level of customer satisfaction through...
-
Retail Sales Assistant
2 weeks ago
Amravati, India Royal tiles Full time**Job Title: Retail Sales Associate** **Location**: Amaravati We are seeking a dedicated and enthusiastic Retail Sales Associate to join our team. In this role, you will engage with architects, interior designers, and customers, providing expert advice and exceptional service. Your primary responsibility will be to assist clients in selecting the perfect...
-
Telecaller Executive
3 days ago
Amravati, India Sath Outsourcing Service pvt. Ltd. Full time**Hiring for Telecaller Executive** Location: Jaishthamb Square, Amravati, Maharashtra **Salary**: ₹10,000 to ₹15,000 per month **Experience: 0 to 2 years in BPO/Telecaller/CCE role**s Gender: Female Only **Key Responsibilities**: Handle customer calls and queries. Provide accurate product and service information. Resolve customer issues...