Front Office Executive

2 weeks ago

Andheri West Mumbai Maharashtra, India Svenska Design Hotel Full time

To abide by the mission statement of the hotel, the department and the respective section.
- Welcome guests on arrival at the Hotel.
- Instant recognition of repeat guests.
- Keep oneself updated on the arrival list.
- To ensure that Guest Registration Card is duly filled in prior to guest arrival and obtain signature of the Guest on the same. In case of non-availability of details check the same from the Guest and enter it in the database for future requirements.
- Ensure that the Guest is promptly allotted the assigned room courteously.
- To verify payment details in absence of any instructions to the contrary.
- To take advance payments/swipe the Credit Card imprint wherever necessary.
- To inform Guest Relations about arrival of the Guest whenever required and instruct Bell Desk to carry luggage to the allotted room.
- Note guest Departure request.
- In case of Walk-in guests co-ordinate with the Duty manager before checking in the Guest.
- Ensure that all complaints are promptly attended to and check with the Guest for Feedback.
- To inform Concierge and Housekeeping about Guest Departure.
- To have a thorough knowledge of the facilities offered by the Hotel and ensure selling of the same.
- To ensure that all brochures pertaining to the hotel and the group are available at the reception.
- To provide all assistance to the Guests for onward reservation of the Group Hotels.
- To ensure that all messages and parcels for the Guests are promptly despatched to the Rooms.
- To have a thorough knowledge of Rooms, Suites and Tariffs.
- To enter all Guest vouchers in respective Guest folders.
- To ensure paid outs on Guest Accounts on authorisation of Duty Manager.
- To allot Safe Deposit lockers to the Guest and obtain signature of the Guest wherever necessary.
- To ensure preparation and presentation of the bills.
- To have a thorough knowledge of the major credit cards and their limits.
- To have credit ratings of all companies and travel agents.
- To hold back Credit Cards listed in cancellation bulletin.
- To ensure formalities regarding foreigners are duly observed.
- To handle guest departures and settlement of bills in Indian rupees/foreign currency/credit card.
- To have knowledge of currencies of different countries and denomination.
- To exchange foreign currency at the prevailing exchange rate.
- To grant change of currency of the denominations requested for.
- To accept and account for cash received from different Restaurant shiftwise.
- Check on instructions for any jobs/ task required to be covered out in the shift.
- Keep the reliever informed of any pending job/ task requiring completion.
- To adhere of the grooming standard laid down as per company procedure.
- Adherence to the guidelines mentioned in the TPAM and TCOC and thorough adherence to the IT etiquettes is to be followed.
- To always adhere to personal grooming as per the standards laid down by the hotel and maintain high standards of grooming.
- To perform such other duties as may be assigned from time to time by persons placed in authority over you.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Front Office Executive

    2 days ago

    Bavdhan, Pune, Maharashtra, India Front Office Full time

    **Qualification**: Degree / Diploma in Hotel Management & or any Graduate/Post Graduate, MBA having an experience in Leisure and Hospitality Industry. - **Department**: Front Office - **No. of Openings**: 02 - **Work Experience**: 2-3 Years

  • Front Office Executive

    2 days ago

    Andheri West, Mumbai, Maharashtra, India Pammvi Exports Private Limited Full time

    **About the Role**: **Responsibilities**: - **Front Office Duties**: - Greet and welcome visitors in a professional and friendly manner. - Answer and direct phone calls, providing accurate information and routing calls to the appropriate departments. - Manage incoming and outgoing mail and deliveries. - Schedule appointments and manage calendars. -...

  • Front Office Executive

    6 days ago

    Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Position - **Front Desk Executive** Location - **Andheri** **Qualifications** - **Graduation or Diploma in Hotel Management (Fresher)**: - Graduation in any field with 1 year experience in Front office. **Working days - Rotational Shift with Rotational Week offs** **Perks and Benefits - Ctc + Incentive + Food** **Job Types**: Full-time, Permanent,...

  • Front Office Executive

    1 week ago

    Andheri West, Mumbai, Maharashtra, India Sound and Vision Studios Private Limited Full time ₹ 2,00,000 - ₹ 3,45,445 per year

    About UsSound & Vision Studios Pvt. Ltd. is one of India's largest media localization companies providing a wide range of services. Founded in 1993, the company has grown rapidly in recent years, and now offers a wide range of professional services including dubbing, subtitling, access services, voice casting, translation, song recording and mixing for...

  • Front Office Executive

    6 days ago

    Andheri, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    As a Front Office Executive, your day-to-day tasks will include performing receptionist duties, managing front office operations, providing excellent customer service, and maintaining effective communication with guests and team members. Qualifications Interpersonal Skills Receptionist Duties Effective Communication Customer Service Front Office...

  • Front Office Associate

    6 days ago

    Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    We are actively looking for Front Office Executive in the Svenska Design Hotel. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Provides pre-arrival support for guests arriving on packages. Facilitates correspondence with guests. Acts as the site liaison for the services and sales center. Freshers with hotel management...

  • Front Office Executive

    1 week ago

    Andheri, Mumbai, Maharashtra, India Narsi Interior Infrastructures Pvt. Ltd. Full time

    Job Description: - Greet Vendors/Visitors and answer their queries - Maintain Basic Admin Data - Maintain front office reception area **Skills**:MS excel English communication is must Prefferably From Western line Pay: ₹25,000.00 - ₹50,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Experience**: - Front desk -...

  • Front Office Executive

    2 days ago

    Andheri West, Mumbai, Maharashtra, India Transteel Seating Technologies Limited Full time

    **Responsibilities**: - Manage all aspects of the front desk operations, including check-in, check-out, and guest inquiries - Train, supervise, and support front desk staff - Ensure guest satisfaction by resolving issues promptly and professionally - Maintain accurate records and reports related to front desk activities - Coordinate with other departments to...

  • Front Office Executive

    6 days ago

    Andheri, Mumbai, Maharashtra, India The Dental Bond Full time

    **Front Office Associate** The Dental Bond Clinic seeks an experienced, highly motivated, dependable Full-time Receptionist to join our talented Health Team. At The Dental Bond, our commitment to exceptional patient care and unwavering transparency sets us apart. Join our team and be part of a dental practice that prioritizes the well-being of patients...

  • Front Office Receptionist

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India Stallions Proptech Solutions Pvt. Ltd. Full time

    **Front Office Receptionist** **Location - Andheri West / Goregoan West / Mira Road** **Experience: Freshers or 1 year of experience** **Days of Working: 6 days of mandate working (Weekend Compulsory)** **Day timings: 9 hours (standard office timings)** Greeting visitors: Welcoming visitors to the front desk, directing them, and announcing...