Systems Admin I

**Job Details**:

- Exp
- 1 to 5 yrs
- Max CTC- 5 LPA
- Shift
- UK/US Rotational
- Looking for Early Joiner

Who we are

For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.

Why we are different

Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA

Flat organizational structure, which enables faster communication and decision-making;
Look for yourself

**About the role**:

- Good communicator, shows Initiative, works well with stakeholders
- Experience with backups, restores and recovery models
- Configure and maintain database servers and processes
- Monitor system's health and performance
- Analyze, solve, and correct issues in real-time & provide suggestions for solutions
- Check to make sure the SQL Server is online and connectivity is working fine.
- Ensure performance, security, and availability of databases
- Check error logs and if found any critical errors then escalate to L2 DBA
- Ensure all (Full, differential and log)backups are running fine.
- Check open tickets/issues and be sure issues/requests are addressed within SLA.
- Ensure that no SQL Server job has failed and follow the SOPs if any job is failing.
- Check the general health of the server (space, CPU utilization, memory) to confirm there are no issues.
- Acknowledge every mail within SLA and if required escalate to L2 DBA.
- Join bridge calls for P1(SEV1) and P2 (SEV2) incidents along with L2/L3 DBAs.
- Make sure to respond to all the SQL DB alerts and take proper action.
- Work on DB Refresh activity
- Capable of troubleshooting common database issues
- Setup Maintenance plans for Backups, Database integrity check, Rebuild index and Update statistics and make sure to run all the jobs without any issues.
- Troubleshoot locking issues, including deadlocks, blocking, lock timeouts and fix them
- Perform scheduled maintenance and support release deployment activities after hours

**Job Details**:

- Exp
- 1 to 5 yrs
- Max CTC- 5 LPA
- Shift
- UK/US Rotational
- Looking for Early Joiner

Who we are

For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.

Why we are different

Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA

Flat organizational structure, which enables faster communication and decision-making;
Look for yourself

**About the role**:

- Good communicator, shows Initiative, works well with stakeholders
- Experience with backups, restores and recovery models
- Configure and maintain database servers and processes
- Monitor system's health and performance
- Analyze, solve, and correct issues in real-time & provide suggestions for solutions
- Check to make sure the SQL Server is online and connectivity is working fine.
- Ensure performance, security, and availability of databases
- Check error logs and if found any critical errors then escalate to L2 DBA
- Ensure all (Full, differential and log)backups are running fine.
- Check open tickets/issues and be sure issues/requests are addressed within SLA.
- Ensure that no SQL Server job has failed and follow the SOPs if any job is failing.
- Check the general health of the server (space, CPU utilization, memory) to