Core Operation

3 days ago

Bengaluru, India State Street Full time

Basic Purpose:
Under the supervision of the Senior Associate, the Associate

ensure consistent quality service is delivered by the team.

**Responsibilities**:
In addition to the responsibilities detailed under the Associate 1

banding an Associate 2 is also responsible for the following:
Responsible for training new team members

Helps identify training needs in relation to new processes

and products

Provides coverage for team members during vacations

and illness

Assists management with the day to day operation of the

team

Consistently reviews operational procedures

Supports team during corporate and external audits

Participates in special projects as required

Assist with all management reporting

Demonstrates competencies in own area and in general

business principles; may still be acquiring higher skill level

Works on practical tasks to established procedures

Typically works with moderate guidance, accountable for

individual results and impact on work group

During the course of normal day-to-day operation, responsible

for identifying any unusual or potentially suspicious

transaction activity and reporting and/or escalating in

accordance with corporate policy and guidelines detailed in

relevant operating procedures

Deepening knowledge/skill in one skill area or broadening

ability over a variety of skills

Applies knowledge/skills to a variety of standard day to day

activities; knows when to refer to others; handles a variety of

tasks within own area

Business Unit Specific Skills

Bachelors Degree or equivalent experience

Approximately two years related financial services industry

experience

Demonstrate strong Client service skills

Strong organizational and prioritization skills

Strong written/verbal communication skills

Proven time management skills.

Ability to work both independently and in a team environment

Demonstrates potential for leadership

Previous training experience preferred, but not required

Computer proficient including working knowledge of desktop

Client & Business Orientation

Interprets client needs and works to meet those needs,

offering assistance and advice on standard practical issues;

may call on others for help in situations outside own area of

knowledge

Understands the key business practices relating to own area;

uses this knowledge to focus and improve own work

Identifies the problem and all relevant issues in

straightforward situations; generates possible solutions,

assesses each using standard procedures and makes a sound

decision

Working Relationships

Probes and listens carefully, presents information clearly and

in appropriate style, makes technical information clear,

persuades others in straightforward situations

Contributes actively in team activities, sharing experience and

ideas

Builds useful working relationships outside own area

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