Customer Service Executive
2 days ago
**Responsibilities**:
- Follow the thorough learning process of the healthcare industry.
- Provide accurate information and assistance to customers regarding products or services.
- Resolve customer complaints and issues efficiently and escalate when necessary.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Collaborate with other team members to ensure seamless customer experience.
- Keep detailed records of customer interactions and transactions.
**Requirements**:
- Bachelor’s degree in any field.
- Excellent communication skills, both verbal and written.
- Ability to work in night shifts.
- Knowledge of the healthcare industry is a plus.
- Strong interpersonal skills and ability to work in a team environment.
- Proficient in using CRM software and other relevant tools.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Monday to Friday
- Night shift
- US shift
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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