Data Team Agent

7 days ago

Pune Maharashtra, India Get Covered LLC Full time

**About Get Covered LLC**

Get Covered offers an automated, simplified solution to ensure commercial or residential clients purchase and maintain their insurance. Visit our website at getcovered.io to learn more.

**Area**

**What You’ll Do**

**Inbox & Spreadsheet Management**3rd-Party Digital Mailbox**
- Retrieve scanned physical mail from our digital mailbox.
- Identify insurance documents, classify them correctly, and log them in our tracking sheets.

**Policy Uploads**
- Enter policy details into the internal Get Covered system with 100 % accuracy.
- Confirm successful uploads and rectify any data mismatches.

**Quality & Reporting**
- Maintain detailed daily records of completed tasks and turnaround times.
- Escalate technical issues, data discrepancies, or process blockers in real time.

**Process Optimization**
- Proactively suggest workflow improvements to boost speed and data integrity.
- Partner cross-functionally with Product, Engineering, and Customer Success teams.

**Other Duties**
- Perform additional data-related tasks as assigned by management.
- ** Preferred Qualifications**:
- Minimum Qualifications
- ** Education**: Bachelor’s degree (graduation is mandatory).
- ** Experience**: 2 + years in high-volume data entry or back-office operations.
- ** Technical Skills**:
- Proficient with Google Workspace (Sheets, Gmail, Drive) **and** Microsoft Office (Excel, Outlook, Word).
- Comfortable learning proprietary/web-based systems quickly.
- ** Analytical Ability**: Can extract key details from documents and surface actionable insights.
- ** Attention to Detail**: Demonstrated record of 99 % + data accuracy.
- ** Time Management**: Meets tight deadlines, prioritizes effectively, and keeps reliable self-records.
- ** Problem-Solving & Resourcefulness**: Figures out solutions independently and knows when to escalate.
- ** Work Conditions**:
- Willing and able to work US-time shifts.
- Able to commute to and work full-time from the office.- Prior experience in insurance, PropTech, or property management.
- Familiarity with ticketing or CRM tools (e.g., Zendesk, Freshdesk, HubSpot).
- Experience in process automation or scripts (Google Apps Script, Excel macros).

**Why Join Get Covered?**
- ** Make an Impact**: Your accuracy keeps residents protected and property partners compliant.
- ** Growth Environment**: Work with modern tools, learn from experienced global teammates, and help shape processes as we scale.
- ** Competitive Package**: Market-aligned salary, health benefits, and shift allowances.
- ** Inclusive Culture**: Open communication, regular feedback, and recognition of great work.

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