Icqa Ra, All Process Paths

2 days ago

Pune Maharashtra, India ASSPL - Maharashtra Full time

**DESCRIPTION**:
Introduction
Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a FC Trainer:
RA Best Behavior
- Listening to associates and be supportive to managers.
- Answering requests and always gets back to people.
- Lead by example, doing what we say and act how we say
- Must be approachable, talking to employees to know how can L&D better, and contribute towards employees job.
- Must exhibit the best behavior while at work.
- Always be up to date with the latest techniques, tools, and processes.
- Be right, honest, and be willing to accept mistakes.
- Be willing to push their limits and accept more responsibilities

Key job responsibilities
- Help and assist the AM to create and implement training plans for managers, trainers and others.
- Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals.
- Identify any production and scheduling conflicts, and report swiftly to AM.
- Responsible for managing the learning department so that new and existing FC associates, specialists, and managers are optimally trained and developed.
- Identify potential ambassadors/trainers and groom them to take various warehouse process training.

Leadership
- Lead team of associates, ambassadors and Trainers.
- Develop and manage cross functional team to meet the operational needs.
- Track metrics of associates, ambassadors and trainers and report any gaps to AM.

Administrative - Update, track and record training, including progress and skill sets.
- Help and assist to create and manage training content and documentation.
- Understand and implement methods for gathering and tracking training metrics.
- Track and communicate assignments and progress.
- Conduct training and compliance audits on associates.

A day in the life
A day in the life
- Works on key business aspects of safety, quality, customer experience, and productivity of their department.
- Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
- Follow FC leadership routine and partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
- Support all safety programs and compliance to ensure a safe work environment for all associates.
- Participate in process improvement initiatives of the department.

**BASIC QUALIFICATIONS**:

- Bachelor's degree
- Speak, write, and read fluently in English

**PREFERRED QUALIFICATIONS**:

- Bachelor's degree in Executive Assistant or Business Administration
- 1+ years of manufacturing or customer-facing environment experience

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