SAP Mm

1 day ago

Chennai, India NTT DATA Full time

**Req ID**:229020

We are currently seeking a SAP MM to join our team in Chennai, Tamil N\u0101du (IN-TN), India (IN).

Minimum years of experience
- Degree in Information Systems or equivalent experience
- ITIL certification (advantageous)
- Minimum of 8 years IT working experience
- ITIL process knowledge and work experience (required)
- Minimum 6 years' experience in a SAP Operations environment

Minimum qualification required

Relevant IT / Business Degree

Contract start date

Contract end date

Nationality

Location(s)

Role tasks (explain what the flexible resource will be required to do in the role)
- Action and resolve IM (Incident Management) tickets
- Action and resolve CIM (Critical Incident Management) tickets as required
- Raise and lead tasks PM (Problem Management) tickets as identified
- Action and coordinate CM (Change Management) tasks and tickets as required
- Assist user departments in drafting system requirement documentation based on business processes
- Perform daily system handover and start-up tasks to ensure operational readiness of systems
- Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements
- Propose and review system design and evaluate alternatives
- Develop systems solutions in line with quality and delivery requirements

Generic Technical / Functional skills
- Back-out Planning
- Business Continuity Management (BCM)
- Change Management (CM)
- Cut-over Planning
- Fall-back Planning
- Incident Management (IM)
- IT Service Management (ITSM)
- OPS Advanced Training
- OPS Basic Training
- Problem Management (PM)
- Release Planning
- Start Up Management (SUM)
- System Monitoring
- Technical Continuity Management (TCM)

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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