Subject Matter Expert

**Date live**:
05/30/2025
**Business Area**:
Wholesale Onboarding and Group FCO
**Area of Expertise**:
Banking Operations
**Contract**:
Permanent
**Reference Code**:
JR-0000032096
Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive.
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Embark on a transformative journey as a Subject Matter Expert - Know Your Customer at Barclays, where you'll play a pivotal role in ensuring regulatory compliance and mitigating financial crime risks. In this role, you will be part of a specialised team responsible for conducting enhanced due diligence reviews, assessing high risks entities, and ensuring adherence to policies and procedure. Join us in our mission to safeguard the organisation by maintaining the highest standards of customer due diligence. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry.
**Key critical skills required for this role include**:
Possess in - depth knowledge of know your customer processes, including high - risk reviews, ensuring compliance with global regulatory requirements.
Conduct detailed investigations into high - risk entities, including politically exposed persons, high-risk jurisdictions, and industries such as defence, gaming, gambling, trusts.
Assess complex corporate structures, ownership hierarchies, and legal entities to identify potential risks and ensure transparency.
Work closely with cross - functional teams, including compliance, legal, and risk departments, to facilitate smooth processes while effectively communicating findings and recommendations.
Prepare detailed reports, escalate potential risks, and interact effectively with stakeholders to ensure seamless review process.
You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills.
This role is based out of Chennai.
Purpose of the role
To support Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution.
Accountabilities
Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution.
Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy.
Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes.
Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes.
Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in Wholesale Onboarding.
Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness.
Analyst Expectations
To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
Will have an impact on the work of related teams within the area.
Partner with other functions and business areas.
Takes responsibility for end results of a team’s operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing