Mis Executive

3 days ago


Prabhadevi Mumbai Maharashtra, India Watch your Health Full time

**MIS Executive.**

**Key Responsibilities**:
Policy Assistance:

- Assist customers in understanding and adding policies.
- Provide guidance and clarification on policy-related queries.

Technical Error Handling:

- Analyze technical errors and transfer them to the appropriate department for resolution.

Pharmaceutical Error Resolution:

- Address medication-related inquiries and concerns.
- Provide guidance on medication doubts and issues

Diagnosis Error Management:

- Handle location discrepancies and doctor availability issues.
- Process reimbursement requests efficiently.

Dashboard Maintenance:

- Develop and maintain weekly dashboards for reporting purposes.

Microsoft Outlook and Excel:

- Proficient in Microsoft Outlook for effective communication.
- Regular maintenance and advanced usage of Excel for data management and analysis.

Customer Query Handling:

- Ensure timely and accurate responses to customer inquiries.

Qualifications and Skills:

- Bachelor's degree in Business Administration, Information Systems, or related field.
- Proven experience in a similar role, preferably in the insurance or healthcare sector.
- Strong knowledge of company policies and procedures.
- Proficiency in Microsoft Office Suite, particularly Outlook and Excel.

Excellent analytical and problem-solving skills.
- Exceptional communication skills, both verbal and written.
- Ability to multitask and prioritize tasks effectively.
- Customer-focused with a strong attention to detail.

Additional Requirements:
Pay : ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Microsoft Outlook and Excel: 1 year (required)

Contact-HR Lalitha - 74001 95068

Pay: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person


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