Tellecaller

1 week ago

Bengaluru Karnataka, India Den Agencies Full time

**Job Overview**:
Key Responsibilities:

- Initiate outbound calls to potential customers, introducing them to Radboards products and services.
- Handle inbound inquiries, responding to customer queries and providing relevant information.
- Qualify leads by gathering relevant customer information, assessing their needs, and identifying potential sales opportunities.
- Set appointments for the sales team based on customer interest and requirements.
- Maintain detailed records of customer interactions, including inquiries, feedback, and lead status, in the CRM system.
- Provide product information and address customer concerns to ensure high engagement and interest.
- Follow up with prospects to ensure customer satisfaction and to nurture potential sales leads.
- Collaborate with the sales team to provide insights and feedback regarding lead quality and customer preferences.
- Stay updated on Radboards products, services, and promotions to effectively communicate with prospects.

Key Skills and Qualifications:

- Proven experience in telecalling, customer service, or sales.
- Excellent communication and interpersonal skills.
- Ability to engage customers, build rapport, and handle objections.
- Goal-oriented with a strong focus on meeting targets and deadlines.
- Knowledge of CRM software is a plus.
- Ability to work in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Basic understanding of Radboards products and services is an advantage.

Pay: From ₹15,000.00 per month

Schedule:

- Day shift
- Weekend availability

Work Location: In person

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