Tele Caller Executive

2 weeks ago

Rohini Delhi Delhi, India Fitle Organics OPC Pvt Ltd Full time

**Job Summary**

**Key Responsibilities**
- **Outbound Calling**: Make outbound calls to potential and existing customers to promote products/services.
- **Sales Conversion**: Identify customer needs and provide solutions, leading to successful sales.
- **Customer Engagement**: Build and maintain strong relationships with customers, ensuring a high level of satisfaction.
- **Follow-ups**: Conduct regular follow-ups with prospects and clients to close sales and resolve queries.
- **Lead Generation**: Identify and qualify leads through market research and cold calling.
- **Product Knowledge**: Stay updated on the company’s products, services, and promotions to address customer questions confidently.
- **Target Achievement**: Meet or exceed weekly and monthly sales targets and performance metrics.
- **Database Management**: Maintain accurate records of all interactions and sales in the CRM system.
- **Feedback Collection**: Gather customer feedback and share insights with the team to improve offerings and strategies.

**Key Requirements**
- Proven experience in telemarketing, sales, or a similar role.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Ability to handle rejections and remain motivated.
- Proficiency in using CRM tools and MS Office.
- High school diploma or equivalent (Bachelor’s degree is a plus).
- Fluency in English or Hindi

**What We Offer**
- Competitive salary with performance-based incentives.
- Comprehensive training and ongoing support.
- A positive and energetic work environment.
- Career growth opportunities within the organization.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Sales: 2 years (required)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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