Customer Support Representative
24 hours ago
Role Title: Customer Support Executive
Location: Kolkata Office (Beck Bagan Row)
Key Responsibilities:
- Guide customers through installation, product usage, and troubleshooting
- Provide post-sales assistance, including warranty queries and complaints
- Coordinate with the technical/service team for unresolved issues
- Excellent command of English, Hindi, and Bengali
- 1+ years of experience in a customer support or call centre role
- Ability to explain tech concepts simply and patiently
- Strong interpersonal and documentation skills
- Familiarity with CRMs and ticketing tools is a plus
**Job Types**: Full-time, Permanent
Pay: ₹11,264.95 - ₹21,714.06 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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