Customer Care Representative

4 days ago

Jaipur Rajasthan, India Knack Global Full time

**Company Description**

Knack RCM provides end-to-end revenue cycle services to healthcare delivery organizations, focusing on generating efficiencies, accelerating payments, and delivering operational insights. With nearly 20 years of experience, Knack serves a broad range of healthcare providers, including hospital/physician groups, durable medical equipment suppliers, and surgical and ambulatory care centers.

**Role Description**

This is a full-time on-site role for a Process Associate located in Jaipur. The Process Associate will be responsible for day-to-day tasks related to revenue cycle management, ensuring accurate and timely processing of healthcare claims, payments, and reimbursements. The role involves working collaboratively with internal teams to optimize revenue cycle performance.

**Qualifications**
- Knowledge of revenue cycle management processes
- Experience with healthcare claims processing
- Proficiency in data entry and analysis
- Strong attention to detail
- Excellent organizational and time management skills
- Ability to work in a fast-paced environment
- Proficiency in relevant software and tools
- Previous experience in healthcare or medical billing is a plus

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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