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Mt - Billing - Kolkata - Us Shift

3 weeks ago

Kolkata West Bengal, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- Billing /Pricing_
- We are looking for professionals with OTC proven ability who have worked Billing management and have a good understanding of upstream and downstream process of Order to cash_
- Responsibilities_
- _Input and processing advertising contracts; accurately assigning rates and ad tiers._
- _Provide inputs to the mapping and maintenance of end-to-end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities_
- _Assist with generating billing for all advertising revenue within 24 hours_
- _Assist sales organization with ad order entry and rating._
- _Perform advertising research and assist with resolving customer queries_
- _Input advertising adjustments._
- _Help resolve rating errors._
- _Work “wrong rate and rating error queues” in INFOR/ ADPOINT_
- _Field incoming calls with billing questions._
- _Customer service to sales reps and external subscribers/advertisers._
- _Achieve SLA with zero errors_

**_ _**
- Qualifications_
- Minimum qualifications_
- _CA/CS/MBA Finance_
- _Proven experience_
- _Ability to exercise sound judgement and decision-making skills_
- _Excellent written and verbal communication and comprehension skills_
- _Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities_
- Preferred qualifications_
- _Good customer handling skills_
- _High Energy level_
- _Good knowledge of Excel_

**_
Job_**_Management Trainee_

**_ Primary Location_**_India-Kolkata_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Nov 1, 2024, 10:36:42 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_