Service Supervisor

1 week ago

Bhubaneswar Orissa, India Job Hunter Group Full time

Job Title: Service Tracker/Supervisor

Job Summary/Objective:
The Service Tracker is responsible for monitoring, coordinating, and documenting service activities to ensure timely and efficient delivery of services to customers. They track service requests, schedule appointments, and maintain records to support service operations.

**Responsibilities**:
1. Assign requests from customers via Samsung portal.

2. Schedule service appointments based on availability of engineers and customer preferences.

3. Coordinate with service engineer to ensure they have necessary information and materials for each service visit.

4. Track the progress of service requests and update customers on the status of their appointments.

5. Document service activities, including service reports, work orders, and customer feedback.

6. Follow up with customers after service appointments to ensure satisfaction and address any concerns.

7. Maintain accurate records of service transactions, including billing and invoicing information.

8. Collaborate with other departments, such as sales and operations, to optimize service delivery processes.

9. Identify opportunities for process improvement and contribute to the development of best practices.

Requirements/Qualifications:
1. Excellent organizational and time management skills.

2. Strong communication and customer service skills.

3. Ability to multitask and prioritize tasks in a fast-paced environment.

4. Attention to detail and accuracy in record-keeping.

5. Proficiency in using service tracking software or Samsung Gspn systems.

6. Knowledge of service operations and basic technical terminology is preferred.

7. High school diploma or equivalent; additional training or certification in customer service or administration is a plus.

Benefits/Perks:

- Competitive salary and benefits package
- Opportunities for advancement and professional development
- Positive work environment with supportive team members

Company Overview/About Us:
[Krishna Electronics Samsung Authorised Service Center who procures top 10 position in India. Samsung is global leader in Consumer electronics items who delivers excellent customer service]

How to Apply/Contact Information:
**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

  • Field Supervisor Service

    2 days ago

    Bhubaneswar, Orissa, India OTIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Date Posted: Country:IndiaLocation:Saheed Nagar, Office No-3, 1st Floor,Block:1&2, Bhubaneswar, ODISHA , IndiaJob TitleField Supervisor -Service Role Overview:TechnicalCo-ordinate between Area Executives, employees and customers.Be present at reporting place of examiners to take feedback of previous day and plan daily schedule.Carry out annual equipment...

  • vas supervisor

    2 weeks ago

    Naharakanta, Bhubaneswar, Orissa, India AUTO SPLASH Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Core responsibilities Team management: A VAS Supervisor hires, trains, and manages the team of technicians and staff who perform the services. This includes scheduling, managing workflow, and ensuring the quality of all work performed. Quality assurance: The supervisor ensures that all value-added services are performed to the dealership's and manufacturer's...

  • Security Supervisor

    1 week ago

    Bhubaneswar, Orissa, India Tribune Engineering Sales And Services Full time

    Security Supervisor Responsibilities Supervise daily security team operations, ensuring efficient task completion. Devise and enforce security policies and procedures to safeguard the organization and its assets. Perform routine security assessments to identify and address potential risks and vulnerabilities, crafting strategies for risk reduction. Monitor...

  • Ipd Supervisor F&b

    1 week ago

    Bhubaneswar, Orissa, India YATRI CORPORATE SERVICES PVT LTD Full time

    Tata medical hospital, kalinga, nagar, jajapur, road F&B IOD SUPERVISOR SHOULD KNOW PATEINT DIET SERVICES. GOOD COMMUNICATION SKILLS **Salary**: From ₹15,000.00 per month Work Location: In person

  • Production Supervisor

    8 hours ago

    Bhubaneswar, Orissa, India PRIME AGRO FOOD PROCESSING PVT. LTD. Full time

    **COMPANY NAME: - PRIME AGRO FOOD PROCESSING PVT. LTD** **DESIGNATION: - PRODUCTION SUPERVISOR** **JOB TYPE: - FULL TIME** **LOCATION: - BHUBANESWAR** **SECTOR: - FMCG COMPANY** **QUALIFICATION: - ANY GRADUATION** **EXPERIENCE: - MINIMUM 1 YEAR EXPERIENCE IN FOOD PROCESSING INDUSTRY WILL BE HIGHLY PREFERED** **Roles and Responsibilities** -...

  • Production Supervisor

    2 weeks ago

    Bhubaneshwar, Bhubaneswar, Orissa, India Triconn Solutions Full time

    Hiring For Production Supervisor for a leading Thermacol and product Manufacturing Industrial Company For Cuttack, Odisha Location. Location: Cuttack, Odisha Position: Production Supervisor Experience: 1 year or above ( Should have experience in Thermacol or Paper Industry) Job Requirement: - Supervises staff to produce manufactured products, and...

  • washing supervisor

    2 weeks ago

    Bhubaneswar, Orissa, India AUTO SPLASH Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Key Responsibilities Staff Management: Train, mentor, and supervise car washing and detailing staff, assigning tasks, managing schedules, and conducting performance evaluations. Quality Control: Inspect washed and detailed vehicles to ensure they meet the dealership's standards for cleanliness, presentation, and safety. Equipment Maintenance: Oversee the...

  • Gda Supervisor

    2 days ago

    Chandrasekharpur, Bhubaneswar, Orissa, India OrangeCross HomeHealth Pvt. Ltd. Full time

    As a GDA Supervisor, your primary responsibilities will include: - Oversee the daily activities of General Duty Assistants to ensure they perform their duties efficiently and in accordance with healthcare standards. - Conduct regular performance evaluations and provide constructive feedback. - Create and manage work schedules for GDAs, ensuring adequate...

  • Field Executive

    1 week ago

    Bhubaneswar, Orissa, India HIRINGHOUSE TECHNOLOGIES PVT LTD Full time

    **Positions Available**: Field Executive - ATM (FE), Field Supervisor - ATM (FS), Field In-Charge - ATM (FI) **Key Responsibilities**: **Field Executive (FE)**: - Conduct routine maintenance and service of ATMs. - Ensure timely response to service calls and troubleshoot issues. - Maintain accurate records of service and repairs. **Field Supervisor...

  • Executive - Maintenance

    8 hours ago

    Bhubaneswar, Orissa, India Kone Full time

    **KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. **What will you be doing **?** **Customer Relationship Management** - Responsible for customer satisfaction through quality of...