Customer Service
20 hours ago
Serve as the primary point of contact for clients, addressing their inquiries related to equity trading, account management, and market trends. - Assist clients in navigating our trading platform and clarify any operational queries they may have. - Provide timely and accurate information on equity products, services, and market updates. - Resolve client issues efficiently, escalating complex cases to the appropriate department when necessary. - Maintain updated knowledge of market developments and firm policies to provide informed support. - Collaborate with internal teams to enhance client experience and improve service delivery. - Conduct follow-ups with clients to ensure satisfaction and resolve any outstanding issues
**Job Types**: Full-time, Permanent
Pay: ₹10,522.29 - ₹25,529.82 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9145455734
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