Customer Care Executive
5 days ago
**Job Summary**:
**Key Responsibilities**:
Conduct outbound sales calls.
Provide accurate and comprehensive information about products, services, and promotions.
Resolve customer issues and complaints in a professional and timely manner.
Achieve daily/weekly targets for customer outreach and issue resolution.
Maintain customer records and update with call details.
Gather customer feedback and provide insights to improve services.
**Qualifications and Skills**:
Experience: Minimum 1-2 years of experience in a similar role, preferably from OEM Autoparts sales in an outbound call process targeting U.S. customers.
Customer Service: Strong customer service orientation with problem-solving abilities.
Adaptability: Ability to handle high call volumes and meet performance targets.
Communication: Excellent verbal communication skills in English; familiarity with American culture and customer expectations.
Time Flexibility: Willing to work night shifts to align with U.S. business hours (7:30 PM to 4:30 AM) and work from the office.
Education: Any Graduate
**Why Join Us?**
Competitive salary with performance-based incentives.
Comprehensive training and development programs.
Work with an international customer base, enhancing your global exposure.
**Job Details**:
Experience: 1 to 2 years
**Salary**: ₹300,000.00 - ₹400,000.00 per year
Schedule: Monday to Friday, Night shift
Location: Hyderabad, Telangana
Mobile**:+91 9866101673**
Work Location: In person (Hyderabad)
Pay: ₹300,000.00 - ₹400,000.00 per year
Schedule:
- Night shift
- US shift
Work Location: In person
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