Cce

1 week ago

Noida Uttar Pradesh, India Moxi Outsourcing Full time

Hiring for International Process As a Customer Care Executive

Location -Noida sec 63

Responsibility
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers

Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills

Pay: ₹16,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you comfortable for international Process ?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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