Reservationist

3 days ago


Piplod Surat Gujarat, India Bookends Hospitality Full time

**Key Responsibilities**:

- Deliver exceptional customer service by addressing reservation inquiries, accommodating special requests from guests, and conveying relevant information.
- Plan and optimize table assignments strategically to maximize seating capacity while maintaining smooth service flow.
- Work closely with the host/hostess and waitstaff to communicate reservation specifics, special requests, and ensure a cohesive and orderly seating arrangement.
- Maintain an orderly reservation system, update guest details, and accurately document reservation history.
- Foster positive relationships with recurring patrons, recognize special occasions, and contribute to overall customer satisfaction.

**Qualifications**:

- Ability to manage multiple reservation requests efficiently, maintain accurate records, and coordinate table assignments effectively.
- Dedication to providing exceptional service to guests, including accommodating special requests and addressing inquiries promptly and courteously.

**We look forward to hearing from you**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Evening shift
- Monday to Friday
- Weekend availability

Work Location: In person