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International Customer Service Executive

2 weeks ago

Ahmedabad, India Microorbit consulting services INC Full time

**MICRO ORBIT (An ISO & CMMI Level 5 MNC)**
**INTERNATIONAL CUSTOMER SERVICE EXECUTIVE**

**Profile Briefing**:
You will be the voice of the company and will be responsible for the first impression we make.

You should be able to deal with complaints, queries and give accurate information to our valued customer.

**Precise Information**:

- Title: International Customer Service Executive.
- No. of Vacancies: 2
- Location: Ahmedabad
- Salary & Compensation: Up-to 45 K
- Shift: UK |Monday to Friday | 12:30 to 09:30 PM |
- Working days**:5**:

- Desired Experience Range: 1 to 2 years of relevant experience.

**Essential Responsibilities**:

- Handle inbound calls of customers.
- Identify the needs of customers, resolve issues, and provide solutions.
- Resolve customers’ concerns and answer customers’ questions to your best ability.
- Maintain a positive attitude and calmly respond to customers’ complaints.
- Refer issues and questions to managers if necessary.
- Prepare customer reports by gathering data collected during customer interactions.

**Desired Skills**:

- Proficient in English (oral and written) & people skills.
- Good organizational, time management & multi-tasking abilities.
- Problem-solving skills.
- Customer service orientation.
- High School diploma, additional qualifications will be a plus.

Regards,

**Vivek P.**
**Sr. Talent Acquisition Executive**

**Micro Orbit INC.**
**CANADA | IRELAND | USA | INDIA**

**Salary**: ₹30,000.00 - ₹45,000.00 per month

Schedule:

- Monday to Friday
- UK shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- International Customer service: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)