Customer Service Representative

13 hours ago

New Delhi, India RIHIM PHARMA CONSULTANCY PVT .LTD Full time

**Build and maintaining profitable relationships with key customers.**
- **Oversee the relationship with customers handled by your team.**:

- **Resolve customer complaints quickly and efficiently.**:

- **Keep customers updated on the latest products in order to increase sales.**:

- **Expand the customer base by upselling and cross-selling.**:

- **Understand key customer individual needs and addressing these.**:

- **Meet with managers in the organisation to plan strategically.**:

- **Know your competition and strategies accordingly.**
- **Excellent interpersonal and communication skills.**
- **A team player with leadership skills.**
- **Maintain a positive attitude focussed on customer satisfaction.**:

- **A bachelor’s degree in Administration or related field.**:

- Good mail writing

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- New Delhi, North West - 110034, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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