Service Advisor

1 day ago

Calicut Kerala, India Popular Mega Motors Full time

**Responsibilities**
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicle.
- Manage and oversee the dealership’s workflow and schedule.
- Call customers to advise them about service changes or vehicle pick-up times.
- Maintain positive customer relationships to ensure repeat business.

**Requirements and skills**
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Service Advisor: 3 years (preferred)

Work Location: In person

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