
Service Advisor
17 hours ago
Job Title: Service Advisor
Department: Service
Reports To: Service Manager
Location: Calicut, Kerala
**Salary**: Up to 20,000 INR per month
Summary:
**Responsibilities**:
- Greet customers in a friendly and professional manner
- Listen to customer concerns and assess their vehicle's needs
- Explain repair or maintenance recommendations in a clear and concise manner
- Provide accurate estimates for repairs and services
- Schedule appointments for service and repairs
- Track the progress of repairs and keep customers informed
- Process payments and close out service orders
Qualifications:
- Bachelor's degree in Automotive Technology or a related field
- 2-3 years of experience as a Service Advisor in an automotive dealership or repair shop
- Strong understanding of automotive repair and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to build rapport with customers and manage their expectations
- Proficient in Microsoft Office Suite
**Benefits**:
- Competitive salary and benefits package
- Opportunity to work in a fast-paced and dynamic environment
- Chance to make a significant impact on the customer experience
- Professional development and training opportunities
- Collaborative and supportive work culture
**Job Types**: Full-time, Permanent
Pay: ₹15,000.43 - ₹20,000.32 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 4 years (required)
- Automobile service advisor: 2 years (preferred)
**Speak with the employer**
+91 8281289352
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