Service Advisor

17 hours ago


Calicut, India HRBRO PLACEMENT SERVICES Full time

Job Title: Service Advisor

Department: Service

Reports To: Service Manager

Location: Calicut, Kerala

**Salary**: Up to 20,000 INR per month

Summary:
**Responsibilities**:

- Greet customers in a friendly and professional manner
- Listen to customer concerns and assess their vehicle's needs
- Explain repair or maintenance recommendations in a clear and concise manner
- Provide accurate estimates for repairs and services
- Schedule appointments for service and repairs
- Track the progress of repairs and keep customers informed
- Process payments and close out service orders

Qualifications:

- Bachelor's degree in Automotive Technology or a related field
- 2-3 years of experience as a Service Advisor in an automotive dealership or repair shop
- Strong understanding of automotive repair and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to build rapport with customers and manage their expectations
- Proficient in Microsoft Office Suite

**Benefits**:

- Competitive salary and benefits package
- Opportunity to work in a fast-paced and dynamic environment
- Chance to make a significant impact on the customer experience
- Professional development and training opportunities
- Collaborative and supportive work culture

**Job Types**: Full-time, Permanent

Pay: ₹15,000.43 - ₹20,000.32 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (required)
- Automobile service advisor: 2 years (preferred)

**Speak with the employer**
+91 8281289352


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