Collection Executive
1 week ago
**Contacting Debtor**: Reaching out to customers who have outstanding debts to discuss payment options.
- **Negotiating Payment Plans**: Working with customers to create manageable payment plans that ensure debts are paid off in a timely manner.
- **Resolving Discrepancies**: Investigating and resolving any disputes or issues related to outstanding debts.
- **Record Keeping**: Maintaining detailed and accurate records of all collection efforts, communications, and payment agreements.
- **Following Up**: Regularly monitoring outstanding accounts and following up with customers to ensure they are adhering to their payment plans.
- **Compliance**: Adhering to all applicable laws and regulations related to debt collection, such as the Fair Debt Collection Practices Act.
- **Communication**: Effectively communicating with customers and clients to explain outstanding debts, payment options, and potential consequences of non-payment.
- **Data Analysis**: Monitoring accounts receivable aging reports and prioritizing collection efforts based on delinquency status.
**Skills and Qualifications**:
- Excellent communication and negotiation skills.
- Ability to prioritize, problem-solve, and multitask.
- Knowledge of debt collection laws and regulations.
- Experience in accounts receivable or related fields.
- Ability to handle customer queries and resolve issues.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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