Avp - Mktg;campaign and Prod Liaison - Virtual

2 weeks ago


Mumbai, India Riverforest Connections Full time

**Job Purpose**

Responsible for driving campaigns, Marketing activities and Product Liaison related activities for VRM Channel.
- **Key Responsibility Areas**:

- Customer campaigns
- Co-ordinate with Marketing and approve all campaigns targeted at Virtual Base
- Define monthly campaigns calendar
- Review with marketing the campaign conversions dashboard and identifying improvement areas
- Reviewing monthly triggers conversions dashboard and identifying improvement areas will be run in the channel.
- Basis the RM feedback file, identify at least 1 marketing initiative that will be worked with the campaigns team for rollout.
- Track and report progress of RM capture of marketing feedback on CRM.
- EBT?s & EBT MIS to be reviewed and tweaked post incorporation of feedback from programme teams & channels.
- Developmental Projects, New initiatives & Projects
- Marketing support on identified initiatives
- Programme Consent Process
- Campaign on not contacted base
- Bottom 25% customer campaigns.
- RM contact mailers.
- Grouping verification mails
- Change in programme structure
- 1 campaign will be run across all units. Preparing art work for banners and posters in co-ordination with Marketing
- Market Share & Competition: Review and Compare
- Gather market information on offers, campaigns rolled out by competition banks on managed customers.
- Compile the share of major competitors and their progress on similar programmes as in the bank. Initiatives taken by competition vis-a-vis our own showing gaps in Product offering, opportunities etc
- Product Liaison
- Meet with all product teams once a month to understand what the offers are planned and the corresponding narratives to be used by RMs.
- Develop at least 1 campaign which is targeted for identified customer segments.
- Improving Net Banking penetration in the managed base and ensuring all transactions are routed through NB, to push its usage.
- Identify areas that need attention and plan actionable to drive Net Banking activation
- **Educational Qualifications**
- Graduation/ Post Graduation

**Key Skills**
- Influencing Skills
- Banking Product & Process Knowledge
- Planning and Organizing Skills
- Communication

Knowledge of Competition & Current trends in financial Industry
- **.**

**Skills Required**:
Campaign Management;Marketing campaigns;customer campaigns

**Location**

Mumbai

**Years Of Experience**

5 to 10 Years



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