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Nodal Officer-female(Nbfc Immediate Joiner)
3 weeks ago
Job Description - Nodal Officer
Position Title: Nodal Officer
Department: Compliance / Legal & Regulatory Affairs
Reports To: Head of Compliance / CEO / Board of Directors
Key Responsibilities - Regulatory Liaison:
1. - Act as the Single Point of Contact (SPOC) between the NBFC and regulators (RBI, CICs, Ombudsman, etc.).
2. - Handle all official communications and queries from the RBI regarding inspections, audits, and compliance matters. - Grievance Redressal:
3. - Receive, record, and address customer complaints in line with RBI Fair Practices Code.
4. - Ensure timely resolution of complaints within regulatory timelines (e.g., 30 days).
5. - Prepare periodic reports on grievance status for submission to regulators and management.
- Compliance Monitoring:
6. - Ensure company policies and practices are in full compliance with RBI guidelines for NBFCs, including KYC/AML, CIC reporting, and digital lending norms.
7. - Serve as the official liaison with Credit Information Companies (CICs) for credit data reporting.
8. - Oversee accurate and timely submission of regulatory returns (DNBS filings, CIR submissions, statutory reports). - Audit & Inspections:
9. - Facilitate internal and external audits, as well as RBI inspections.
10. - Provide required documentation, explanations, and data to auditors and regulators. - Policy Development & Training:
11. - Assist in drafting and updating compliance-related policies.
12. - Train staff (customer service, operations, collections) on grievance handling and compliance protocols.
**Job Type**: Permanent
Pay: ₹40,000.00 - ₹60,000.00 per month
**Benefits**:
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
Application Question(s):
- Notice Period?
- Current CTC?
- Expected CTC?
**Experience**:
- NBFC: 1 year (required)
- RBI Compliance / Guidelines: 1 year (required)
- Inspections And Audits Knowledge: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 6260070733