Customer Service Advisor

4 hours ago

Malappuram, India A M Honda Full time

**Greeting customers and directing them to available mechanics.**

**Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.**

**Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.**

**Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.**

**Providing customers with information and advice on warranty protections, potential cost savings.**

**Managing and overseeing the dealership's workflow and schedule.**

**Calling customers to advise them about service changes or pick-up times.**

**Maintaining positive customer relationships to ensure repeat business.**

**Ensuring all details on services rendered and costs are related to customers and processing their payments.**

**Liaising with service technicians about parts ordering and ensuring parts are available when needed.**

**Salary**: Up to ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Malappuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Speak with the employer**

+91-XXXXXXXXXX

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