
Service Manger
1 week ago
Ensure all customers vehicles are completed for delivery at the time promised.
- Analyse repeat jobs (internal and customers reported) and implement countermeasures for improvement.
- Monitor job quality through quality control inspections, reports and complaints (PSF/General).
- Ensure continued dealership profitability through correct loading of the workshop, based on service capacity and manpower productivity.
- Submit timely and accurate warranty claims in line with the warranty policies and procedures.
- Organize camps/customer meets to enhance customer satisfaction.
- Ensure that the workshop operation meets the requirements of the local environmental authorities.
- Understand and implement all MSIL warranty policies and procedure manual and other policies.
- Reconcile warranty payments against the warranty ledger and monitor goodwill warranty cases.
- Training of the workshop staff as per requirement.
Qualification: Diploma/Degree in Automobile/Mechanical Engineering
Experience: Min 4 years in the same field
**Salary**: Up to 35000
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 4 years (preferred)
Work Location: In person
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